Do you make custom stamps without being ex-libris?
Yes, we make custom stamps adapting to the needs of our customers. Please note that we only make stamps to stamp on top of the paper. Send us your proposal and we will make a budget according to your needs.
Can all your products be customized?
Bookplates, children's bookplates, unique bookplates and personalized bookplates can be personalized other products cannot be personalized.
How do I request customization?
Ex libris and ex libris for kids:
All of our ex libris and ex libris for children are personalized, that means that we put the name or inscription that you want on the model that you choose. With the same typography and in the same location that appears in the product photograph.
For that you need to write the name you want or registration in the registration section that you will find above/below the options. If your registration is too long and does not fit in the space, send us a message from the contact form.
Once the order is made, contact us using the contact form. Tell us what are the ideas you have in mind and we will answer you quickly.
What is the lead time for your products?
All our products except the inks are handmade. That's why its completion time depends on the product you want to buy. Here we leave you the times of realization by products. To find out what the shipping time is, enter the page shipping policy .
Stationery and inks:
Handmade stationery is usually made with a minimal stock that allows us to quickly ship our product. If the inks are available on the web, it means that we have them in stock and we can send them immediately. These products will be shipped the same day or the day after your order, we ship orders from Monday to Friday. In short, 2 days maximum to prepare the shipment
Ex libris and ex libris for kids:
Once the order has been received and paid for, if we have received all the data related to the order, such as the registration. We will make the ex-libris the day after the order, the shipment is made when the manufacturing is finished. Our workshop is open from Monday to Friday. For example, if we receive an order on Friday, it will be manufactured on Monday and shipped on Tuesday. In short, 3 days maximum for manufacturing and preparation of shipment.
Count three days until we send you the first draft, then it will depend on the changes you want to make to our proposal. Have a week to complete the image. Once the image is finished and confirmed by you, we will make the stamp and send it when manufacturing is finished. Our workshop is open from Monday to Friday and we do not work on weekends. In short, depending on the pace of making the image, it can go from 5 days to two weeks before shipping.
Do you make customized ex libris?
Of course! The price of a completely personalized bookplate is €149 and you have to count between 5 days and two weeks for the creation of the design and the making of the stamp.
Can my purchase be a gift, can it be sent with a dedicated note?
Sure, send us a message from the contact form with the text you want to appear in the note and the order number.
Do you do refunds?
We refund personalized products if they have not been manufactured. If, on the other hand, your stamp has already been manufactured in our workshop, we do not accept refunds.
For non-personalized products we only issue a refund either before sending them or when we receive the return and verify that the product is in perfect condition (we do not take charge of shipping costs). If you have any questions after placing your order, send us a message as soon as possible using the contact form.
Do you accept returns?
We do not accept returns on personalized objects, except if the product has arrived at home in poor condition. For non-personalized products we do accept returns. But we don't bear the return shipping cost. For any questions, send us a message using the contact form.
Do you do wholesale?
If you are interested in positioning our products in your store, send us a message using the contact form and ask us for our product catalogue.
Do you collaborate with other brands?
Only if the project interests us, we collaborate with other brands or influencers, send us your proposal.
Do you make other creations apart from what can be seen on the website?
Yes, we can work graphically on any project, if you are interested in our work send us a message.